Making Payments
Payments.
All payments and accounts at MyExpatShop use exclusively Swiss Francs.
Making Payments.
You can pay either:
1.Using PayPal
2.Using the Swiss Post Office Pink (Giro) slip (see the model shown at the bottom of this page)
If, when you are checking out, you select, “Swiss Post GIRO (Pink) Payment Slip” as yor Payment Method,we will put a GIRO Pink Payment Slip in the box with your order.
3. E-banking. Most Swiss commercial banks provide their customers with access to their bank accounts via the Internet. This is often called tele-banking or e-banking. If you have this facility available, you can use it to pay your MyExpatShop order. We have provided our Bank Details below for those who wish to pay us using this type of facility.
When to Pay.
Payment can be made at the time of ordering the goods using Paypal. Using Paypal also means that you can pay using your Credit/Debit card.
We also allow payment to be made using the Swiss Post Giro (the pink payment form), which will be sent with the order. In such cases, payment is due at reception and should be received by us within a maximum of seven days.
Should you encounter difficulties or have any queries, please use the “Contact us” link in the menu on our Home page.. Our address and bank details for payments by e-banking or the Swiss Post Pink (Giro) payment slip are:
Our Address and Bank Details
AC Consulting SA - MyExpatShop
66 Chemin Frank Thomas, 1223 Cologny
Bank name: PostFinance
Account holder name: AC Consulting SA - MYEXPATSHOP.COM
Account number: 17-182667-0
BIC (also known as the SWIFT code): POFICHBEXXX
IBAN: CH46 0900 0000 1718 2667 0
Please note that, in the interests of privacy and confidentiality, we will never ask you for any bank account or credit card details. We do not have access to or store any financial information of our clients and will never ask you to provide any such details.
Taxes / Duties
Myexpatshop.com only ships from and within Switerland. The prices shown for products on your site, as well as the total price shown at Checkout include all local duties and sales tax.
Discounts
We often make special offers which all our clients have access to. Additionally, we may make an agreement with a group that will allow them, using an access code, to benefit from other offers. If you represent a group or entity which you feel may be eligible to apply for a discount, please use the contact form and we will answer you as soon as possible.
Late Payement
Late payment penalties will be applied as of the eighth day after reception of the goods at the rate of 1.5% per month. An Administrative charge of Sfr. 20.00 will be applied and will cumulate with each reminder. Giro payments can be made directly at the Post Office or, using the information provided on the Giro form or via e-banking using the information provided above.
Wholsale customers are subject to the conditions agreed with MyExpatShop. In the case of late payment, late payment penalties and administratve charges will be applied at the rates specified above.
Order Completion
Should we, for whatever reason, find ourselves in a position such that we cannot complete your order, we will contact you (please make sure you provide valid, current information when placing your order), to discuss either an alternative product or cancelling all or part of the order. In the latter case, we will offer a refund of any balance.
Cancelling and Order
Cancelling an order is not normally possible once it has been placed using the website and in no circumstances if the order is already more than two days old.
In exceptional circumstances and at our complete discretion, and provided that the request is received before shipment of the order, we will endeavour to cancel your order and refund you any monies already paid. We may claim out of pocket expenses if any have been incurred.
MyExpatShop
66 Chemin Frank Thomas
1223 Cologny
Switzerland
Telephone: +41 22 301 11 51 or 076 342 58 62
